FAQs

Lynx connects you to one trusted home service pro — not a list, not a bidding war. Just tell us what’s wrong, and we’ll send someone we’ve already vetted and would trust in our own homes.

We don’t sell your request as a “lead” to five different contractors. We match you to one top-rated provider, confirm their availability, and make it easy to book. That’s it. No spam. No games.

We’re launching in Dallas–Fort Worth first (big energy, big need). If you’re in the metroplex, you’re covered. More cities are on the way.

You can make a request any time, day or night. While not every service is 24/7, we do have emergency pros on-call — and we’ll show you your fastest options.

Absolutely. Whether you need someone in two hours or two weeks, you can choose your time. You stay in control.

Yes — if you’ve had a great experience with a Lynx provider, you can request them again. We’ll check their availability first before showing you other options.

Definitely. Lynx works great for landlords, short-term rental hosts, and property managers. You can manage multiple properties in one place, and we’re building more tools just for you.

Yes. Lynx pros are background-checked, verified, and consistently rated by other homeowners. You’ll see their name, photo, and profile before they arrive — no mystery knock at the door.

We’re picky — on purpose. Every provider has to prove licensing, insurance, and a strong history of quality work. We check references, monitor reviews, and keep standards high. Only the best get through.

We’ll let you know if we can’t find someone right away — and we’ll keep looking behind the scenes. You can also choose a later time that works for you.

We back you up. If something’s off, our support team will step in to make it right. We don’t promise perfection every time, but we do promise to show up if things go sideways.

Nothing upfront. You browse for free. You book for free. You pay only for the service you receive — and never through Lynx. No hidden fees, no surprise platform charges.

Yes — if you request emergency help (within 4 hours), we charge a flat fee to cover the speed and coordination. We also offer optional annual memberships with perks like free emergencies and tools like our Home Planner.

Lynx doesn’t set service prices — your provider does. You’ll see upfront pricing or a rate range before you book, so there are no surprises. We don’t mark things up, and we never take a cut from what the provider earns.

You pay the provider directly — just like you would if you found them on your own. Lynx charges nothing for regular bookings. We only charge a small fee if you request emergency service.

There is — and it’s solid. The Lynx app (iOS + Android) lets you book, track, and message your pro without switching tabs or waiting on callbacks. Fast help, pocket-sized.

Just tell us what’s going on. We’ll ask where and how soon, show you available pros, and let you book in a few taps. No long forms. No phone tag. Just help.